Privacy Policy

Information we collect

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Information you provide directly

When you use our site, you may provide information such as:

• Contact form submissions: name, email, phone number, business name, website URL, message content, and any other details you choose to share

• Payment information: when you make a purchase or pay an invoice through Wix Payments, Wix processes your payment details (credit card, billing address, etc.). We do not store full payment card information on our servers.

• Email communications: if you subscribe to our email list or receive newsletters, we collect your email address and any preferences you share

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Information collected automatically

When you visit our site, we automatically collect certain information:

• Analytics data: we use Google Analytics and Wix Analytics to understand how visitors use our site (pages visited, time on site, referral sources, device type, and general location at the city/country level)

• Cookies: our site uses cookies (small files stored on your device) to remember preferences, track site performance, and enable core functionality. You can control cookies through your browser settings.

• Meta Pixel tracking: we use Meta (Facebook) Pixel to track site visits and user behavior for advertising purposes. This allows us to show relevant ads on Facebook and Instagram if you visit our site. Meta may combine this data with other information they hold about you.

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Information from third parties

We may receive information about you from:

• Payment processors (Wix Payments) when you make a purchase

• Email service providers if you're on our mailing list

• Advertising platforms (Meta) for campaign performance and audience insights

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How we use your information

We use the information we collect to:

• Respond to inquiries and provide customer support

• Process payments and send invoices

• Send emails (newsletters, project updates, service information) if you've opted in

• Improve our website and user experience

• Track advertising performance and show relevant ads

• Comply with legal obligations

• Protect against fraud or security issues

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Data sharing and third parties

We do not sell your personal information. However, we share data with trusted service providers who help us operate:

• Wix (website hosting, payments, analytics)

• Google (analytics)

• Meta/Facebook (advertising and pixel tracking)

• Email service provider (if you're subscribed to our list)

These providers are contractually bound to use your information only as needed to provide services to us.

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Your rights and choices

Email communications: you can unsubscribe from our emails at any time by clicking the unsubscribe link in any email we send.

Cookies and tracking: you can control cookies through your browser settings. Disabling cookies may affect site functionality.

Meta Pixel: you can opt out of Meta's tracking by adjusting your ad preferences on Facebook/Instagram or using Meta's opt-out tools.

Data access and deletion: if you'd like to know what personal information we have about you, or request that we delete it, contact us (see below). We'll respond within 30 days. Note: we may need to retain some information for legal or business purposes.

Colorado privacy rights: if you're a Colorado resident, you have the right to access, correct, delete, or port your personal information. Contact us to exercise these rights.

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Data retention

We retain your information for as long as necessary to:

• Fulfill the purpose for which it was collected

• Comply with legal obligations

• Resolve disputes or enforce agreements

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Contact form submissions and project-related information are typically retained for 3 years after the last interaction. Email subscribers' data is retained until you unsubscribe.

Security

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

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Third-party links

Our site may link to third-party websites. We're not responsible for their privacy practices. Please review their privacy policies before sharing information.

Changes to this policy

We may update this privacy policy from time to time. We'll post changes on this page and update the last updated date. Your continued use of our site means you accept the updated policy.

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Contact us

If you have questions about this privacy policy, your information, or your privacy rights, please contact:

Mel Rose  mel@seenbymelrose.com

We aim to respond within 5–7 business days.